Wednesday, May 30, 2007

What kind of uncle are you?

The phone rings and in the absence of caller ID, it has to be answered. “Hi uncle, can you help me?” says a familiar voice. What does the young lad want, I wonder? Does he need some help rebuilding a mountain bike? Does he want to come snowboarding in Zermatt? Does he want to join me marlin fishing in Mauritius? Perhaps he wants to talk over some teenage guy issues? Does he need help stripping down a motorbike engine? It is great being an uncle, especially to such fine young men. The eldest is intelligent, but isn’t that bothered by school things, he’s a lightning fast sprinter, he’s good looking and loves being outdoors. His younger brother is full of energy and life, loves doing stunts on his bike and getting dirty. He’s also got a cheeky smile and is great with people.
What does he want? “I’ve got some really boring homework and need to know what DNA stands for.” So there you have it. I’m the uncle they ring for really dull homework answers. I’m not “adventure uncle” – the extreme sportsman - they’ve got one of those. I’m not the rugged outdoors uncle; they’ve got one of those too. I’m the one they call when something obscure and not even remotely exciting comes up in homework. I’m “lo-tech Google man” for boys without internet access.
The only consolation is that they called me and that I knew the answer. I’d rather be out on a boat on the open ocean with them, but I suppose I’ll settle for being useful, I know my limits.

Sunday, May 27, 2007

Customer Service

I've just done one of the receptionist's post-induction training quizzes at work. I scored appallingly, but there again, I haven't been trained as a receptionist. I got most of the answers wrong. The only one I got right was: "A customer comes in and is loud and abusive to you. How do you deal with the situation?" My answer was "Be aggressive and insulting in return, preferably calling their sexuality and parent's marital status into question as well. When questioned later by your manager, deny everything". This appears to be our official customer complaint policy.

Friday, May 18, 2007

New books in an old series

No 50 - Car crash survival techniques for Dummies

New books in an old series

No 49 - Avoiding germs in babies’ mouths for Dummies
(Not for sale in the USA)

New books in an old series

No 48 – Modelling in shop windows for Dummies

New books in an old series

No 47 – Low Self-Esteem for Dummies